Resolved -
Root cause: Not enough servers to handle daily load. Latency would spike during the middle of the day (12pm-1pm PST).
ModernLoop infra has been scaled up significantly. We expect this to be a permanent change. Apologies for the inconvenience as we diagnosed this issue.
Aug 26, 12:12 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 25, 14:59 PDT
Investigating -
We are currently investigating this issue.
Aug 25, 14:53 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 25, 14:43 PDT
Investigating -
We are currently investigating this issue.
Aug 25, 14:33 PDT